Consulting « Getconnected

consulting

IT Infrastructure & Documentation
IT Process Analysis & Improvement Planning
IT Governance & Compliance
Business Continuity & DRP Planning
IT Business Alignment & Strategy
Other Consulting Solutions

What exactly is IT Business Consulting?

(from Wikipedia) “IT Consulting is a field that focuses on advising businesses on how best to use information technology to meet their business objectives. In addition to providing advice, IT consultancies often estimate, manage, implement, deploy, and administer IT systems on businesses’ behalf, known as outsourcing.”

This is exactly what we do with our clients. We focus on their challenges and provide technological guidance and options for each client to choose which solution will best work for them in their environment. Who knows your business better than you? And once we have together finalized a solution, we will make sure that it gets executed to each clients satisfaction.

IT Infrastructure & Documentation

A professionally documented infrastructure will provide meaningful information for almost every corporate department. Proper documentation is essential for making well informed IT investment and operational decisions.

Any experienced Network Operations Manager will tell you that you cannot effectively support an environment if you do not know where anything is or how it’s configured. When something goes down you don’t want to be fumbling through tickets and post-it notes to remember what the configuration is for a business critical system.

Proper asset management cannot be achieved without proper documentation of all your environments equipment. How will you know it’s time to start a project to replace old hardware if you don’t know how long you have had any of it?

We can help you create the proper network documentation and asset database (and the accompanying processes) that will allow your company to make informed decisions rather than costly mistakes.

IT Process Analysis & Improvement Planning

Process analysis is an approach that helps managers improve the performance of their business activities. We analysis approach consists of the following steps: (1) definition of the scope and the objectives of the study, (2) documentation of the status quo and definition of performance measures, (3) assessment and performance evaluation, and (4) development of recommendations.

We assist our clients in analyzing and redefining existing business processes to more efficiently and effectively carry out business activities by providing solutions that can sometimes automate and in most cases greatly improve efficiency and reducing operational costs.

IT Governance & Compliance

Information, information technology and information security is ALWAYS a business issue, never just an IT one. Top level management is accountable for the organisation’s information technology strategy and its deployment.

All organisations are susceptible to increased risks that may result in significant financial damage, endangerment to an organisation’s infrastructure, damage to a company’s reputation and unreliable services. Improper authorisation management, insecure private connections (to suppliers, clients, partners), poorly defined security policies and a lack of strict security directives all contribute to a week security environment.

We can help your company to get your documentation and infrastructure up to the accepted levels of multiple compliance standards. For instance we are well experienced in PCI DSS policies, procedures, correct technology implementation and regular monthly security scanning (a service that we also provide).

Business Continuity & DRP Planning

(from wikipedia) “Disaster recovery (DR) and business continuity refers to an organization’s ability to recover from a disaster and/or unexpected event and resume operations. Organizations often have a plan in place (usually referred to as a “Disaster Recovery Plan”, or “Business Continuity Plan”) that outlines how a recovery will be accomplished.”

The key to successful disaster recovery is to have a plan (emergency plan, disaster recovery plan, continuity plan) well before disaster ever strikes.

Given ever-changing business objectives, one common need in disaster recovery is to perform an annul audit of the disaster recovery capacity of an organization. The purpose of such audit is to discover how closely an organization’s disaster recovery readiness aligns to actual organizational objectives.

When conducting an audit of a disaster recovery plan, factors such as alternate site designation, training of personnel, and insurance issues are considered. In conducting a disaster recovery audit, the individual or team performing the audit uses a number of procedures and processes to achieve the objectives of the audit. Successful disaster recovery audits clear state their objectives in an audit plan.

IT Business Alignment & Strategy

We work with your team to review your business objectives and current implemented technologies. Then together we come up with a plan to implement new policies, processes and procedures that will streamline your operation. Usually upgrading software and hardware and having them properly implemented and integrated into current processes and removing antiquated processes, software and hardware is usually the best way to improve performance immediately.